Cisco unified customer voice portal cvp overview youtube. Contents v cisco unified customer voice portal cvp 7. This chapter provides the tasks that you must perform prior to installing the unified cvp software. Fn 70374 cisco contact center enterprise agreement cc ea unified customer voice portal cvp license expiration software upgrade. Cisco unified customer voice portal operations console. Cisco unified customer voice portal cvp software before 9. Fn 70374 cisco contact center enterprise agreement cc ea unified customer voice portal cvp license expiration software upgrade recommended field notice. Install operations console from the unified cvp software cd. According to cloud computing security specialists, exploiting this flaw could allow unauthenticated remote hackers to execute arbitrary code on the affected device tracked as cve20203280, this vulnerability received a score of 9.
Cisco unified customer voice portal cisco cvp can be used as a standalone interactivevoiceresponse ivr system or integrated with a contact center. Licensing for cvp solution components cisco community. The release number appears on the software home page. Installation and upgrade guide for cisco unified customer voice. These servers host the unified cvp software, with the exception of. Cisco unified cvp software es releases are available from the software center on cisco. Source this vulnerability was found during the resolution of a cisco tac support case. This section describes the platform and software requirements for cisco unified customer voice portal cvp. The unified cvp video media server software is packaged as part of the normal unified cvp software dvd and does not have to be. Fn 64244 december 31, 2016 leap second impact to voice and unified communications devices.
Make a note of the password for the default administrator account that you. Cisco internet service node isn software release 2. Hardware and system software specification for cisco unified customer voice portal, release 10. Cisco unified customer voice portal data sheets cisco. Overview of the architecture, key capabilities, and benefits of cisco unified customer voice portal, which provides ipbased selfservice ivr and call routing. For a list of supported video endpoints, consult the latest hardware and system software specification for cisco unified cvp at. Configure cvp customer virtual assistant cva cisco. Cisco customer voice portal cvp port utilization guide for release 3. Partner marketers, sellers, technical engineers, distributors, and executives. Cisco package contact center enterprise pcce release 12. Administration guide for cisco unified customer voice portal. Endofsale and endoflife announcement for the cisco unified communications software subscription ucss field notices. Exploitation and public announcements the cisco product security incident response team psirt is not aware of any public announcements or malicious use of the vulnerability that is described in this advisory.
If this is the first time you are logging in to the operations console after installing the unified cvp software, you will need the password for the. Cisco has revealed the finding of a vulnerability in the java remote management interface, of the unified contact center express unified ccx product. Installation and upgrade guide for cisco unified customer voice portal, release 11. Configuration guide for cisco unified customer voice portal. Data sheets learn product details such as features and benefits, as well as hardware and software specifications. Installation and upgrade guide for cisco unified customer voice portal. The information in this document is based on these software versions. Cisco unified customer voice portal unified cvp helps businesses and. Cisco unified customer voice portal technical references. Element specifications for cisco unified cvp vxml server and cisco unified. Hardware and system software specification for cisco. Cisco unified ccx software vulnerability allows remote. The unified cvp components provided by cisco are licensed and sized in the same manner as a traditional audioonly unified cvp solution.